Contact Heirloom Memories

We’re here to help with your personalized gift, artwork review, QR gallery, and delivery.

Customer support and order enquiries
hello@heirloom-memories.ca

General enquiries
info@heirloom-memories.ca

Website
https://heirloom-memories.ca

For an existing order, please include your order number and a brief description of what you need.

If your request concerns an approval deadline or delivery date, mention it clearly in your message. Sending a message does not automatically extend the deadline; we will confirm any timing changes with you.

For privacy enquiries or requests concerning personal information, email info@heirloom-memories.ca with “Privacy request” in the subject line.

Please contact us for instructions before returning an item. The mailing address above is not automatically the return destination.

Do not send payment card details, passwords, or other sensitive account credentials by email.